+- MobiSystems Dictionaries (https://forum.mobisystems.com)
+-- Forum: Talk and Translate for iOS (https://forum.mobisystems.com/forumdisplay.php?fid=18)
+--- Forum: Bug reports (https://forum.mobisystems.com/forumdisplay.php?fid=33)
+--- Thread: How do I report an issue? (/showthread.php?tid=81)
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How do I report an issue? - Mary-Ann Support - 07-29-2021
Hello,
Does the translator not work as it is expected? You do not need to worry, as you can easily report any bug, crash, feature problem and content issue you may have.
We would just need as many details as you can provide, so we can work to reproduce the issue and provide detailed information to our development team.
The general information we would need is:
1. The exact name of the product
2. The exact version of the product
3. The make and model of your device
4. the iOS OS version
5. Screenshots or video documentations are appreciated as they give us an exact perspective of the problem.
6. Exact steps you went through so we can reproduce the issue
Please make sure:
1. Always use the latest build
2. Be sure to blur any personal information you may have just in case
We do appreciate every single report and we take time to hear/read out each and every one.
Thank you in advance.
![[Image: smile.png]](https://forum.mobisystems.com/images/smilies/smile.png)
RE: How do I report an issue? - mabellindda - 04-07-2022
how to ensure stability with the translator?
wordle 2
RE: How do I report an issue? - Mary-Ann Support - 04-07-2022
(04-07-2022, 03:46 AM)mabellindda Wrote: how to ensure stability with the translator?
wordle 2
Hello,
Thank you very much for your post! Would you be able to clarify what you meant by "stability" exactly? We would be happy to answer your questions.
Looking forward to your reply,
RE: How do I report an issue? - Uanzavi999 - 04-13-2022
Can I use Android operating system?
RE: How do I report an issue? - Mary-Ann Support - 04-14-2022
(04-13-2022, 10:00 AM)Uanzavi999 Wrote: Can I use Android operating system?
Hello,
Thank you for taking the time to post your question! Yes, Talk&Translate is available in both Android and iOS platforms. You can locate the app form this link here: https://play.google.com/store/apps/details?id=com.mobisystems.msdict.embedded.wireless.collins.ee
Please, let us know if you should have any questions.
Best regards,
RE: How do I report an issue? - ericjorgensen - 06-02-2022
Talk&Translate is available in both Android and iOS platforms.
io games
RE: How do I report an issue? - Mary-Ann Support - 06-02-2022
(06-02-2022, 06:43 AM)ericjorgensen Wrote: Talk&Translate is available in both Android and iOS platforms.
io games
Hello,
Yes, that is correct. The Talk&Translate app is available on both platforms and can be downloaded from both stores here: https://play.google.com/store/apps/details?id=com.mobisystems.msdict.embedded.wireless.collins.ee or here: https://apps.apple.com/bg/app/talk-translate-translator/id1102728735
Best wishes,
RE: How do I report an issue? - abryy12388 - 08-16-2022
(04-13-2022, 10:00 AM)Uanzavi999 Wrote: Can I use Android operating system?
Yes, it worked pretty well on Samsung A5. And now I'm using it on iOS iPhone 13. Works like a charm
RE: How do I report an issue? - jtdfweghy3 - 08-22-2022
How can I make sure the translator is stable?
basket random
RE: How do I report an issue? - cainlillian - 10-05-2022
In what ways can I guarantee the reliability of the translator?
fireboy and watergirl