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+-- Forum: Talk and Translate for Android (https://forum.mobisystems.com/forumdisplay.php?fid=17)
+--- Forum: Bug reports (https://forum.mobisystems.com/forumdisplay.php?fid=29)
+--- Thread: How do I report an issue? (/showthread.php?tid=82)
How do I report an issue? - Mary-Ann Support - 07-29-2021
Hello,
Does the translator not work as it is expected? You do not need to worry, as you can easily report any bug, crash, feature problem and content issue you may have.
We would just need as many details as you can provide, so we can work to reproduce the issue and provide detailed information to our development team.
The general information we would need is:
1. The exact name of the product
2. The exact version of the product
3. The make and model of your device
4. The Android OS version
5. Screenshots or video documentations are appreciated as they give us an exact perspective of the problem.
6. Exact steps you went through so we can reproduce the issue
Please make sure:
1. Always use the latest build
2. Be sure to blur any personal information you may have just in case
We do appreciate every single report and we take time to hear/read out each and every one.
Thank you in advance.
RE: How do I report an issue? - radley1112 - 03-03-2022
Thank you for providing us with this information. slope unblocked
RE: How do I report an issue? - lorde12345 - 08-16-2022
Thanks for the information, I will try to figure it out for more. Keep sharing such informative post keep suggesting such post.
flagle posterdle
RE: How do I report an issue? - dhtyrtew234 - 08-22-2022
We appreciate you giving us this information.
super mario bros
RE: How do I report an issue? - andreeone23 - 12-15-2022
You helped me better understand this problem, thank you for this detailed and interesting article. ovo
RE: How do I report an issue? - santiagoriggs - 07-08-2023
(07-29-2021, 02:00 PM)Mary-Ann Support Wrote: Hello,
Does the translator not work as it is expected? You do not need to worry, as you can easily report any bug, crash, feature problem and content issue you may have.
We would just need as many details as you can provide, so we can work to reproduce the issue and provide detailed information to our development team.
The general information we would need is:
1. The exact name of the product
2. The exact version of the product
3. The make and model of your device
4. The Android OS version
5. Screenshots or video documentations are appreciated as they give us an exact perspective of the problem.
6. Exact steps you went time shooter 2 through so we can reproduce the issue
Please make sure:
1. Always use the latest build
2. Be sure to blur any personal information you may have just in case
We do appreciate every single report and we take time to hear/read out each and every one.
Thank you in advance.
It will be very helpful when I have a problem. Thanks for this useful post and I will use it if anything goes wrong.