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  How do I report an issue?
Posted by: Mary-Ann Support - 07-29-2021, 02:00 PM - Forum: Bug reports - Replies (5)

Hello, 

Does the translator not work as it is expected? You do not need to worry, as you can easily report any bug, crash, feature problem and content issue you may have.

We would just need as many details as you can provide, so we can work to reproduce the issue and provide detailed information to our development team. 

The general information we would need is: 
1. The exact name of the product
2. The exact version of the product
3. The make and model of your device
4. The Android OS version
5. Screenshots or video documentations are appreciated as they give us an exact perspective of the problem. 
6. Exact steps you went through so we can reproduce the issue

Please make sure: 
1. Always use the latest build
2. Be sure to blur any personal information you may have just in case

We do appreciate every single report and we take time to hear/read out each and every one. 

Thank you in advance. 

Print this item

How do I report an issue?
Posted by: Mary-Ann Support - 07-29-2021, 01:59 PM - Forum: Bug reports - Replies (17)

Hello, 

Does the translator not work as it is expected? You do not need to worry, as you can easily report any bug, crash, feature problem and content issue you may have.

We would just need as many details as you can provide, so we can work to reproduce the issue and provide detailed information to our development team. 

The general information we would need is: 
1. The exact name of the product
2. The exact version of the product
3. The make and model of your device
4. the iOS OS version
5. Screenshots or video documentations are appreciated as they give us an exact perspective of the problem. 
6. Exact steps you went through so we can reproduce the issue

Please make sure: 
1. Always use the latest build
2. Be sure to blur any personal information you may have just in case

We do appreciate every single report and we take time to hear/read out each and every one. 

Thank you in advance. [Image: smile.png]

Print this item

How do I report an issue?
Posted by: Mary-Ann Support - 07-29-2021, 01:51 PM - Forum: Bug reports - Replies (4)

Hello, 

Does the dictionary app not work as it is expected? You do not need to worry, as you can easily report any bug, crash, feature problem and content issue you may have.

We would just need as many details as you can provide, so we can work to reproduce the issue and provide detailed information to our development team. 

The general information we would need is: 
1. The exact name of the product
2. The exact version of the product
3. The make and model of your device
4. The Android OS version
5. Screenshots or video documentations are appreciated as they give us an exact perspective of the problem. 
6. Exact steps you went through so we can reproduce the issue

Please make sure: 
1. Always use the latest build
2. Be sure to blur any personal information you may have just in case

We do appreciate every single report and we take time to hear/read out each and every one. 

Thank you in advance. [Image: smile.png]

Print this item

How do I report an issue?
Posted by: Mary-Ann Support - 07-29-2021, 01:50 PM - Forum: Bug reports - Replies (12)

Hello, 

Does the dictionary app not work as it is expected? You do not need to worry, as you can easily report any bug, crash, feature problem and content issue you may have.

We would just need as many details as you can provide, so we can work to reproduce the issue and provide detailed information to our development team. 

The general information we would need is: 
1. The exact name of the product
2. The exact version of the product
3. The make and model of your device
4. the iOS OS version
5. Screenshots or video documentations are appreciated as they give us an exact perspective of the problem. 
6. Exact steps you went through so we can reproduce the issue

Please make sure: 
1. Always use the latest build
2. Be sure to blur any personal information you may have just in case

We do appreciate every single report and we take time to hear/read out each and every one. 

Thank you in advance. Smile

Print this item

  Restore my Premium Dictionary
Posted by: Dominic MobiSystems Support - 07-16-2021, 10:54 AM - Forum: How do I?... - Replies (12)

Hi All,


We've a pretty good write up on the topic in our Help Center:

If you need further assistance with restore a purchase, please contact us at [email protected].

Print this item

  Restore my Premium Dictionary
Posted by: Dominic MobiSystems Support - 07-16-2021, 10:52 AM - Forum: How do I?... - Replies (11)

Hi All,

We've a pretty good write up on the topic in our Help Center:

If you need further assistance with restore a purchase, please contact us at [email protected].

Print this item

  Quizzes and Flash cards
Posted by: Mary-Ann Support - 06-23-2021, 09:12 AM - Forum: Feature requests - Replies (9)

Hello, 
Another great addition to Oxford Dictionary of English would be a few interesting puzzles and games that wilkl not only help you learn new definitions on a regular basis, but will entertain you while you study. 
Please let me know if you should have any exact suggestions and ideas in regards to this feature. 

Thank you!

Print this item

  Pictures
Posted by: Mary-Ann Support - 06-23-2021, 08:51 AM - Forum: Feature requests - Replies (11)

Hello, 

I think that picture references would be a good addition to the product itself. It is important for the users to be able to visualize each definition, not only listen to the pronunciation. Please let me know what you think on the matter. [Image: smile.png]

Print this item

  Pictures
Posted by: Mary-Ann Support - 06-23-2021, 08:50 AM - Forum: Feature requests - Replies (12)

Hello, 
I think that picture references would be a good addition to the product itself. It is important for the users to be able to visualize each definition, not only listen to the pronunciation. Please let me know what you think on the matter. Smile

Print this item

Frequently asked questions (Billing, subscription and pricing))
Posted by: Mary-Ann Support - 06-01-2021, 01:29 PM - Forum: General Discussions/ Q&A - Replies (10)

IN this thread you can ask any question about the payment methods, subscription plans and prices in general. Smile

Print this item

  How do I report an issue?
Posted by: Mary-Ann Support - 07-29-2021, 02:00 PM - Forum: Bug reports - Replies (5)

Hello, 

Does the translator not work as it is expected? You do not need to worry, as you can easily report any bug, crash, feature problem and content issue you may have.

We would just need as many details as you can provide, so we can work to reproduce the issue and provide detailed information to our development team. 

The general information we would need is: 
1. The exact name of the product
2. The exact version of the product
3. The make and model of your device
4. The Android OS version
5. Screenshots or video documentations are appreciated as they give us an exact perspective of the problem. 
6. Exact steps you went through so we can reproduce the issue

Please make sure: 
1. Always use the latest build
2. Be sure to blur any personal information you may have just in case

We do appreciate every single report and we take time to hear/read out each and every one. 

Thank you in advance. 

Print this item

How do I report an issue?
Posted by: Mary-Ann Support - 07-29-2021, 01:59 PM - Forum: Bug reports - Replies (17)

Hello, 

Does the translator not work as it is expected? You do not need to worry, as you can easily report any bug, crash, feature problem and content issue you may have.

We would just need as many details as you can provide, so we can work to reproduce the issue and provide detailed information to our development team. 

The general information we would need is: 
1. The exact name of the product
2. The exact version of the product
3. The make and model of your device
4. the iOS OS version
5. Screenshots or video documentations are appreciated as they give us an exact perspective of the problem. 
6. Exact steps you went through so we can reproduce the issue

Please make sure: 
1. Always use the latest build
2. Be sure to blur any personal information you may have just in case

We do appreciate every single report and we take time to hear/read out each and every one. 

Thank you in advance. [Image: smile.png]

Print this item

How do I report an issue?
Posted by: Mary-Ann Support - 07-29-2021, 01:51 PM - Forum: Bug reports - Replies (4)

Hello, 

Does the dictionary app not work as it is expected? You do not need to worry, as you can easily report any bug, crash, feature problem and content issue you may have.

We would just need as many details as you can provide, so we can work to reproduce the issue and provide detailed information to our development team. 

The general information we would need is: 
1. The exact name of the product
2. The exact version of the product
3. The make and model of your device
4. The Android OS version
5. Screenshots or video documentations are appreciated as they give us an exact perspective of the problem. 
6. Exact steps you went through so we can reproduce the issue

Please make sure: 
1. Always use the latest build
2. Be sure to blur any personal information you may have just in case

We do appreciate every single report and we take time to hear/read out each and every one. 

Thank you in advance. [Image: smile.png]

Print this item

How do I report an issue?
Posted by: Mary-Ann Support - 07-29-2021, 01:50 PM - Forum: Bug reports - Replies (12)

Hello, 

Does the dictionary app not work as it is expected? You do not need to worry, as you can easily report any bug, crash, feature problem and content issue you may have.

We would just need as many details as you can provide, so we can work to reproduce the issue and provide detailed information to our development team. 

The general information we would need is: 
1. The exact name of the product
2. The exact version of the product
3. The make and model of your device
4. the iOS OS version
5. Screenshots or video documentations are appreciated as they give us an exact perspective of the problem. 
6. Exact steps you went through so we can reproduce the issue

Please make sure: 
1. Always use the latest build
2. Be sure to blur any personal information you may have just in case

We do appreciate every single report and we take time to hear/read out each and every one. 

Thank you in advance. Smile

Print this item

  Restore my Premium Dictionary
Posted by: Dominic MobiSystems Support - 07-16-2021, 10:54 AM - Forum: How do I?... - Replies (12)

Hi All,


We've a pretty good write up on the topic in our Help Center:

If you need further assistance with restore a purchase, please contact us at [email protected].

Print this item

  Restore my Premium Dictionary
Posted by: Dominic MobiSystems Support - 07-16-2021, 10:52 AM - Forum: How do I?... - Replies (11)

Hi All,

We've a pretty good write up on the topic in our Help Center:

If you need further assistance with restore a purchase, please contact us at [email protected].

Print this item

  Quizzes and Flash cards
Posted by: Mary-Ann Support - 06-23-2021, 09:12 AM - Forum: Feature requests - Replies (9)

Hello, 
Another great addition to Oxford Dictionary of English would be a few interesting puzzles and games that wilkl not only help you learn new definitions on a regular basis, but will entertain you while you study. 
Please let me know if you should have any exact suggestions and ideas in regards to this feature. 

Thank you!

Print this item

  Pictures
Posted by: Mary-Ann Support - 06-23-2021, 08:51 AM - Forum: Feature requests - Replies (11)

Hello, 

I think that picture references would be a good addition to the product itself. It is important for the users to be able to visualize each definition, not only listen to the pronunciation. Please let me know what you think on the matter. [Image: smile.png]

Print this item

  Pictures
Posted by: Mary-Ann Support - 06-23-2021, 08:50 AM - Forum: Feature requests - Replies (12)

Hello, 
I think that picture references would be a good addition to the product itself. It is important for the users to be able to visualize each definition, not only listen to the pronunciation. Please let me know what you think on the matter. Smile

Print this item

Frequently asked questions (Billing, subscription and pricing))
Posted by: Mary-Ann Support - 06-01-2021, 01:29 PM - Forum: General Discussions/ Q&A - Replies (10)

IN this thread you can ask any question about the payment methods, subscription plans and prices in general. Smile

Print this item