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  Unable to activate premium purchase
Posted by: Desert_Dog - 10-20-2022, 04:53 AM - Forum: How do I?... - Replies (9)

I followed the directions here https://www.mobisystems.com/help-center/...os&qst=915 but the app still asks me to subscribe on my new phone. I'm using the same account in iOS that I purchased it with.

I even tried the Restore button but that doesn't work either. It thinks for a little while and does nothing.

It still works fine on my old phone. 

What should I do next?

Alan

Print this item

  New iOS Oxford Dictionary of English 15.0 Beta
Posted by: Mary-Ann Support - 09-26-2022, 08:12 AM - Forum: User feedback from Beta Testing - Replies (11)

Hello, 

We are happy to let you know that the Oxford Dictionary of English beta version is a fact. 

You can share all your general feedback and suggestions after testing the latest beta version of the Oxford Dictionary of English. Your voice is always important to us and it helps us improve the app. You are free to include any screenshot, video recording, or any details in general from your experience while testing.

You can sign-up and download the version from this link here: https://testflight.apple.com/join/DRQlm4GB
contact us at [email protected] should you have any questions. 

Best wishes,

Print this item

  User Feedbacks
Posted by: devonshelby - 09-13-2022, 04:50 AM - Forum: How do I?... - Replies (9)

Customer input, in my opinion, is crucial.

Print this item

  App free
Posted by: normanwolf - 05-19-2022, 07:57 AM - Forum: General Discussions/ Q&A - Replies (7)

Oxford English Dictionary for Android. I've noticed that there are so many responses that are so general that they often see ads more than they look at dictionaries. Don't know how this problem was fixed after the new updated version. Know that advertising income has some costs incurred. But as users they always want what they need. Like me, I like freedom Elastic man

Print this item

  talk
Posted by: robert007martin - 03-24-2022, 04:15 AM - Forum: Feature requests - Replies (7)

this was amazing experince

Print this item

  iPad landscape mode is not available anymore
Posted by: grumpybabybear - 10-27-2021, 06:14 PM - Forum: Bug reports - Replies (13)

After the last update app works in portrait mode only.
App Version 14.0.2
iPad Pro 11” 1st generation. iPadOS 15.1

Print this item

  Sync favorites in the Android system for Dictionary of English
Posted by: Tony123456 - 10-24-2021, 06:01 PM - Forum: Feature requests - Replies (23)

Hello. Is there no update to this feature request that was previously posted in the iOS section of the forum? 

My request is the same though specifically for the Android system. 

The request posted in the iOS section for syncing favorites in the Oxford dictionary of English is a good one and was posted quite a few months ago. Though I am requesting this for the Android system. 

Since no post has been added to state that there is an update to that request posted in that other section of the forum, most developers would implement a feature request with a little more speed into their products for both upgrades and new feature requests to ensure that the product is kept up to date.

Would you please ensure that this feature request of syncing favorites between devices on the same account for the Oxford dictionary is brought to the attention of the developer?

I have been using the Oxford dictionary for quite a few years now on Android and this feature request for syncing favorites is a tremendously good idea. Both for Android and iOS. 

Please implement this sooner rather than continue to delaying it. Please do not delay bringing this to the attention of the developer. Or ask him for an update to this featur e request

Print this item

  Syncing
Posted by: Gerhart4567 - 08-02-2021, 12:20 AM - Forum: Feature requests - Replies (5)

Would you please implement syncing Favorites in the Oxford directory of English between 2 or more android devices that both have the same account information for that app. 
It is quite common for app developers to allow or implement syncing of information, notes, etc within an app between Android devices. In this case, it would be the syncing of Favorites.

Print this item

  How do I report an issue?
Posted by: Mary-Ann Support - 07-29-2021, 02:00 PM - Forum: Bug reports - Replies (5)

Hello, 

Does the translator not work as it is expected? You do not need to worry, as you can easily report any bug, crash, feature problem and content issue you may have.

We would just need as many details as you can provide, so we can work to reproduce the issue and provide detailed information to our development team. 

The general information we would need is: 
1. The exact name of the product
2. The exact version of the product
3. The make and model of your device
4. The Android OS version
5. Screenshots or video documentations are appreciated as they give us an exact perspective of the problem. 
6. Exact steps you went through so we can reproduce the issue

Please make sure: 
1. Always use the latest build
2. Be sure to blur any personal information you may have just in case

We do appreciate every single report and we take time to hear/read out each and every one. 

Thank you in advance. 

Print this item

How do I report an issue?
Posted by: Mary-Ann Support - 07-29-2021, 01:59 PM - Forum: Bug reports - Replies (17)

Hello, 

Does the translator not work as it is expected? You do not need to worry, as you can easily report any bug, crash, feature problem and content issue you may have.

We would just need as many details as you can provide, so we can work to reproduce the issue and provide detailed information to our development team. 

The general information we would need is: 
1. The exact name of the product
2. The exact version of the product
3. The make and model of your device
4. the iOS OS version
5. Screenshots or video documentations are appreciated as they give us an exact perspective of the problem. 
6. Exact steps you went through so we can reproduce the issue

Please make sure: 
1. Always use the latest build
2. Be sure to blur any personal information you may have just in case

We do appreciate every single report and we take time to hear/read out each and every one. 

Thank you in advance. [Image: smile.png]

Print this item

  Unable to activate premium purchase
Posted by: Desert_Dog - 10-20-2022, 04:53 AM - Forum: How do I?... - Replies (9)

I followed the directions here https://www.mobisystems.com/help-center/...os&qst=915 but the app still asks me to subscribe on my new phone. I'm using the same account in iOS that I purchased it with.

I even tried the Restore button but that doesn't work either. It thinks for a little while and does nothing.

It still works fine on my old phone. 

What should I do next?

Alan

Print this item

  New iOS Oxford Dictionary of English 15.0 Beta
Posted by: Mary-Ann Support - 09-26-2022, 08:12 AM - Forum: User feedback from Beta Testing - Replies (11)

Hello, 

We are happy to let you know that the Oxford Dictionary of English beta version is a fact. 

You can share all your general feedback and suggestions after testing the latest beta version of the Oxford Dictionary of English. Your voice is always important to us and it helps us improve the app. You are free to include any screenshot, video recording, or any details in general from your experience while testing.

You can sign-up and download the version from this link here: https://testflight.apple.com/join/DRQlm4GB
contact us at [email protected] should you have any questions. 

Best wishes,

Print this item

  User Feedbacks
Posted by: devonshelby - 09-13-2022, 04:50 AM - Forum: How do I?... - Replies (9)

Customer input, in my opinion, is crucial.

Print this item

  App free
Posted by: normanwolf - 05-19-2022, 07:57 AM - Forum: General Discussions/ Q&A - Replies (7)

Oxford English Dictionary for Android. I've noticed that there are so many responses that are so general that they often see ads more than they look at dictionaries. Don't know how this problem was fixed after the new updated version. Know that advertising income has some costs incurred. But as users they always want what they need. Like me, I like freedom Elastic man

Print this item

  talk
Posted by: robert007martin - 03-24-2022, 04:15 AM - Forum: Feature requests - Replies (7)

this was amazing experince

Print this item

  iPad landscape mode is not available anymore
Posted by: grumpybabybear - 10-27-2021, 06:14 PM - Forum: Bug reports - Replies (13)

After the last update app works in portrait mode only.
App Version 14.0.2
iPad Pro 11” 1st generation. iPadOS 15.1

Print this item

  Sync favorites in the Android system for Dictionary of English
Posted by: Tony123456 - 10-24-2021, 06:01 PM - Forum: Feature requests - Replies (23)

Hello. Is there no update to this feature request that was previously posted in the iOS section of the forum? 

My request is the same though specifically for the Android system. 

The request posted in the iOS section for syncing favorites in the Oxford dictionary of English is a good one and was posted quite a few months ago. Though I am requesting this for the Android system. 

Since no post has been added to state that there is an update to that request posted in that other section of the forum, most developers would implement a feature request with a little more speed into their products for both upgrades and new feature requests to ensure that the product is kept up to date.

Would you please ensure that this feature request of syncing favorites between devices on the same account for the Oxford dictionary is brought to the attention of the developer?

I have been using the Oxford dictionary for quite a few years now on Android and this feature request for syncing favorites is a tremendously good idea. Both for Android and iOS. 

Please implement this sooner rather than continue to delaying it. Please do not delay bringing this to the attention of the developer. Or ask him for an update to this featur e request

Print this item

  Syncing
Posted by: Gerhart4567 - 08-02-2021, 12:20 AM - Forum: Feature requests - Replies (5)

Would you please implement syncing Favorites in the Oxford directory of English between 2 or more android devices that both have the same account information for that app. 
It is quite common for app developers to allow or implement syncing of information, notes, etc within an app between Android devices. In this case, it would be the syncing of Favorites.

Print this item

  How do I report an issue?
Posted by: Mary-Ann Support - 07-29-2021, 02:00 PM - Forum: Bug reports - Replies (5)

Hello, 

Does the translator not work as it is expected? You do not need to worry, as you can easily report any bug, crash, feature problem and content issue you may have.

We would just need as many details as you can provide, so we can work to reproduce the issue and provide detailed information to our development team. 

The general information we would need is: 
1. The exact name of the product
2. The exact version of the product
3. The make and model of your device
4. The Android OS version
5. Screenshots or video documentations are appreciated as they give us an exact perspective of the problem. 
6. Exact steps you went through so we can reproduce the issue

Please make sure: 
1. Always use the latest build
2. Be sure to blur any personal information you may have just in case

We do appreciate every single report and we take time to hear/read out each and every one. 

Thank you in advance. 

Print this item

How do I report an issue?
Posted by: Mary-Ann Support - 07-29-2021, 01:59 PM - Forum: Bug reports - Replies (17)

Hello, 

Does the translator not work as it is expected? You do not need to worry, as you can easily report any bug, crash, feature problem and content issue you may have.

We would just need as many details as you can provide, so we can work to reproduce the issue and provide detailed information to our development team. 

The general information we would need is: 
1. The exact name of the product
2. The exact version of the product
3. The make and model of your device
4. the iOS OS version
5. Screenshots or video documentations are appreciated as they give us an exact perspective of the problem. 
6. Exact steps you went through so we can reproduce the issue

Please make sure: 
1. Always use the latest build
2. Be sure to blur any personal information you may have just in case

We do appreciate every single report and we take time to hear/read out each and every one. 

Thank you in advance. [Image: smile.png]

Print this item