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How do I report an issue?

Subject İnformation
Author Mary-Ann Support Replies 11
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How do I report an issue?
#1
Hello, 

Does the translator not work as it is expected? You do not need to worry, as you can easily report any bug, crash, feature problem and content issue you may have.

We would just need as many details as you can provide, so we can work to reproduce the issue and provide detailed information to our development team. 

The general information we would need is: 
1. The exact name of the product
2. The exact version of the product
3. The make and model of your device
4. the iOS OS version
5. Screenshots or video documentations are appreciated as they give us an exact perspective of the problem. 
6. Exact steps you went through so we can reproduce the issue

Please make sure: 
1. Always use the latest build
2. Be sure to blur any personal information you may have just in case

We do appreciate every single report and we take time to hear/read out each and every one. 

Thank you in advance. [Image: smile.png]
-MobiSystems Support Team-
Emails you can reach us at: dictionaries-android@mobisystems.com/ dictionaries-ios@mobisystems.com
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#2
how to ensure stability with the translator? 
wordle 2
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#3
(04-07-2022, 03:46 AM)mabellindda Wrote: how to ensure stability with the translator? 
wordle 2

Hello, 
Thank you very much for your post! Would you be able to clarify what you meant by "stability" exactly? We would be happy to answer your questions. 

Looking forward to your reply,
-MobiSystems Support Team-
Emails you can reach us at: dictionaries-android@mobisystems.com/ dictionaries-ios@mobisystems.com
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#4
Can I use Android operating system?
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#5
(04-13-2022, 10:00 AM)Uanzavi999 Wrote: Can I use Android operating system?

Hello, 
Thank you for taking the time to post your question! Yes, Talk&Translate is available in both Android and iOS platforms. You can locate the app form this link here: https://play.google.com/store/apps/detai...collins.ee

Please, let us know if you should have any questions. 

Best regards,
-MobiSystems Support Team-
Emails you can reach us at: dictionaries-android@mobisystems.com/ dictionaries-ios@mobisystems.com
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#6
Talk&Translate is available in both Android and iOS platforms.
io games
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#7
(06-02-2022, 06:43 AM)ericjorgensen Wrote: Talk&Translate is available in both Android and iOS platforms.
io games

Hello, 
Yes, that is correct. The Talk&Translate app is available on both platforms and can be downloaded from both stores here: https://play.google.com/store/apps/detai...collins.ee or here: https://apps.apple.com/bg/app/talk-trans...1102728735

Best wishes,
-MobiSystems Support Team-
Emails you can reach us at: dictionaries-android@mobisystems.com/ dictionaries-ios@mobisystems.com
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#8
(04-13-2022, 10:00 AM)Uanzavi999 Wrote: Can I use Android operating system?

Yes, it worked pretty well on Samsung A5. And now I'm using it on iOS iPhone 13. Works like a charm   Smile
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#9
How can I make sure the translator is stable?
basket random
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#10
In what ways can I guarantee the reliability of the translator?
fireboy and watergirl
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